TRUE/FALSE
1. SAS Institute advocates its employees create a work/life balance by suggesting, “If you are working more than 8 hours, you are just adding bugs.”
(True)
2. SAS Institute is a pioneer in perks given by the company with the philosophy that the firm should “offer everything but the kitchen sink” to maintain employee satisfaction.
(False)
3. Attitudes are more strongly related to behaviors than to intentions to behave.
(False)
4. Behavior is influenced by attitudes and situations.
(True)
5. Based on the number of studies conducted, job satisfaction is the most important job attitude.
(True)
6. There is a high overlap between job satisfaction and organizational commitment.
(True)
7. Job satisfaction can be fully explained by the work environment.
(False)
8. Maria just completed a series of personality assessments and is found to have the traits of external locus of control and introversion. Given the results of studies on attitude, it is likely she also has positive work attitudes.
(False)
9. Person/job fit and person/organization fit are positively related to job satisfaction.
(True)
10. People with positive affective dispositions tend to be more satisfied with their jobs.
(True)
11. The job characteristics of autonomy and high skill variety are related to organizational commitment.
(True)
12. Realistic job previews help prevent breaches of the psychological contract.
(True)
13. Employees are happier at work if they are socially accepted in their work groups.
(True)
14. All stress on the job is bad.
(False)
15. The concept of always putting work life first is outdated.
(True)
16. A happy worker is always a productive worker.
(False)
17. The relationship between positive work attitude and behavior is clear.
(False)
18. Natalia is assisting new employee Jane by showing her around the facility. This is an example of organizational citizenship behavior.
(True)
19. If you don’t like your job, it is likely you will reduce your performance.
(False)
20. A departing employee’s manager is the best person to conduct the exit interview.
(False)
21. The success of work attitude surveys depends on the perceived credibility of management by employees.
(True)
22. The most powerful influence on job performance is general mental ability.
(True)
23. The importance of higher general mental ability for high performance is stronger for manual labor positions than management positions.
(False)
24. When an employee is treated well, he wants to reciprocate, so he performs his job more effectively.
(True)
25. General mental ability is likely the most important factor explaining employee citizenship behaviors.
(False)
26. Young people exhibit higher citizenship behaviors than older people.
(False)
27. Firms with “sick leave” policies tend to have more individuals with unscheduled absences than those with “personal day off” policies.
(True)
28. Age is positively related to both frequency and duration of absenteeism.
(False)
29. Personality is the main reason why individuals turnover in a firm.
(False)
30. In organizations that have a pay for performance system, overall turnover level will be lower.
(False)
31. Whistleblowers, or people who report wrongdoing, tend to be those who have very high levels of commitment to a company.
(False)
32. Work/family conflict lowers job satisfaction in collectivistic cultures.
(False)
33. In China, absence from work due to illness is considered relatively unacceptable.
(True)
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