______________ is the strength of a relationship between two variables.
(Correlation)
118. A single observation is ________, multiple observations are ________.
(datum, data)
119. Maria wonders what the emotional impact of all the downsizing in the auto industry is on the employees. She has made arrangements to interview a dozen employees who have just been downsized from Ford Motor Company. Maria is conducting a ______ _______.
(field study)
120. The downside of a ______ __________ is that it may not be generalizable from the single situation to other situations and organizations.
(case study)
121. As job satisfaction increases, so does job performance. This is an example of the ________ between two variables.
(correlation)
122. Applying ethical principles to situations that arise at work is _________ ___________.
(business ethics)
123. Alexander is enthused about his firm and consistently uses his talents to further the organization’s success. Alexander is an example of a(n) _____________ employee.
(engaged)
124. ___________________ says computing power doubles every two years.
(Moore’s law)
125. The triple bottom line refers to evaluating organizations against the three performance criteria of __________, ___________, and ___________ viability.
(economic, social and environmental)
126. Because Wal-Mart is concerned about _________ ________ practices, it is pressuring suppliers to produce compact fluorescent light bulbs and has required all suppliers to make packages smaller.
(sustainable business)
127. The American workforce is _______, which will create opportunities for industries like health care but, at the same time, will create challenges for industries dedicated to basic infrastructure.
(aging)
128. Dell Computer has a number of customer service representatives located in India who take calls from U.S. computer owners experiencing computer problems. This arrangement is an example of ______________.
(offshoring)
129. The ______ ________ is an organization comprised of one-third regular employees, one-third temporary employees and one-third consultants or contractors.
(shamrock organization)
SHORT ANSWERS
130. Briefly indicate the manner in which organizational behavior can help you deal with the fact that, on average, you are likely to change jobs 10 times in 20 years.
The number of job changes the average student will go through makes it necessary for all employees to be life-long learners. Organizational behavior will help develop critical thinking skills that will help you diagnose situations, ask tough questions, evaluate the resulting answers and act in an effective and ethical manner regardless of situational characteristics.
131. Identify each of the levels of analysis in organizational behavior and give an example of each.
The first level is that of the individual. When I am examining my personality to assess how I handle ambiguity and how flexible I am, I am using individual analysis.
The second level is the group level. When I look at how my decision on a topic changes because of who I am working with on a project, I am performing group analysis.
Finally, the third level is the organization level. When I look at the dress policy of my company and how it impacts what I wear to work on a daily basis, I am performing organization analysis.
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