TRUE/FALSE
1. While the American workforce is becoming more diverse, the world’s workforce is not.
(False)
2. Title VII of the Civil Rights Act prohibits discrimination in employment with regard to race, color, sex, religion and national origin.
(True)
3. With the passage of a number of laws in the United States prohibiting discrimination against race, color, gender, religion, national origin and age, complaints filed charging discrimination have largely been eliminated.
(False)
4. A more diverse work team produces higher quality decisions because more alternatives are considered.
(True)
5. Employees who are discriminated against experience more stress at work but are no more likely to leave their jobs than those who have not faced discrimination.
(False)
6. When discrimination complaints are filed, the Equal Employment Opportunity Commission (EEOC) acts as a mediator between the company and the complainant.
(True)
7. In firms pursuing a growth strategy, there is a negative relationship between racial diversity in the firm and company performance.
(False)
8. The similarity/attraction phenomenon suggests that individuals are attracted to those who are similar to them.
(True)
9. Race, age, and attitudes are examples of surface level diversity.
(False)
10. Deep-level diversity traits are most important for early interactions in the workplace, but as time goes on, surface traits become more important.
(False)
11. A group with three older males and three younger women will have a strong faultline.
(True)
12. Research indicates that groups with strong faultlines can perform well if certain norms are established.
(True)
13. It is a commonly held stereotype that men are more relationship-oriented than women.
(False)
14. One of the explanations for the wage gap between men and women is that women pursue occupations that are lower-paying than those pursued by men.
(True)
15. Though the glass ceiling was a legitimate issue a few years ago, today the number of women in executive positions of organizations is roughly the same as the number of men at that level.
(False)
16. One rationale provided for the existence of the glass ceiling for women is that women are viewed as having personality characteristics that are not associated with successful leaders.
(True)
17. Ethnic minorities experience a wage gap and a glass ceiling even more severe than that faced by women.
(True)
18. Denny’s Restaurants were able to successfully institute diversity training efforts that increased the numbers of minority members of its board and management team as well as the number of minority franchise owners.
(True)
19. Research indicates that older employees exhibit higher absenteeism than their younger counterparts.
(False)
20. The Age Discrimination Act makes it illegal to discriminate against employees age 40 or older.
(True)
21. Research suggests that age diversity in a work team can lead to higher performance.
(True)
22. Reasonable accommodation for religious reasons does not require schedule modifications although it may require modifications to a firm’s dress code.
(False)
23. Reasonable accommodation for employees with disabilities may require the firm’s purchase of some equipment for the disabled employees’ use but does not require any schedule or job duty modifications.
(False)
24. Disclosing sexual orientation is the key to explaining work attitudes of lesbian, bisexual, gay and transgender employees.
(False)
25. To break the ice in an interview situation, an interviewer could legally ask, “What are some of the traditions your family practices for Christmas”?
(False)
26. One suggestion for building a culture that respects diversity is that managers should be accountable for diversity-related goals.
(True)
27. Affirmative action programs are among the most controversial diversity management methods available.
(True)
28. Preferential treatment programs for minorities can be illegal in some cases.
(True)
29. Research suggests that some employees have a stigma attached to them because they were hired under an affirmative action program.
(True)
30. In the United States, the workforce is becoming increasingly multicultural.
(True)
31. An expatriate is an employee who is temporarily assigned to work in a foreign country.
(True)
32. Low power distance societies view an unequal distribution of power as relatively acceptable.
(False)
33. Companies high in uncertainty avoidance prefer predictable situations and have low tolerance for ambiguity.
(True)
34. In collectivist cultures, the importance of family is critical to understanding the nature of the society.
(True)
35. In high power distance companies, participative decision making is a regular process.
(False)
36. Feminine cultures are more likely to be characterized by a separation of gender roles than masculine cultures.
(False)
37. Developing an openness to different experiences is a very viable method to prepare oneself for a global career.
(True)
38. To enhance their cultural intelligence, employees should become experts in one culture.
(False)
39. Ethnocentrism is the belief that one’s own culture is superior to other cultures.
(True)
40. Ethical standards held in different societies may emphasize different behaviors as ethical or unethical.
(True)
41. Managing diversity effectively may have different meanings in different cultures.
(True)
42. IBM is a pioneer in programming for a diverse workforce.
(True)
43. IBM’s diversity management task forces acted on issues that were either based in reality or perception.
(True)
44. IBM, like other firms today, has little difficulty finding minority representation in the computer science and engineering fields.
(False)
45. IBM’s culture of respecting diversity seems to be creating a competitive advantage for the firm.
(True)
