Acme Corporation sales associates are generally attractive Caucasian college age men and women

Which of the following statements regarding the explanations for the glass ceiling is INCORRECT?

a. The glass ceiling may exist for women because they lack the education levels necessary to assume high-level managerial positions.

b. The glass ceiling may be based on the stereotype that the male characteristic of assertiveness is necessary to manage, but women tend to be passive.

c. The glass ceiling may exist for women because their accomplishments are often not valued as highly as are those of their male counterparts.

d. The glass ceiling may exist for women because they are viewed as displaying submissive characteristics in contrast to their male counterparts who are viewed as possessing more confidence.

(a) Medium/Evaluation

74. Acme Corporation sales associates are generally attractive Caucasian college age men and women. Individuals who work in the stock room unpacking and readying clothing for displays are young, Asian and African American employees. This scenario suggests that Acme may need to examine their recruiting efforts to address __________ diversity in their stores.

a. gender

b. age

c. race

d. age and race

(d) Medium/Application

75. Which of the following statements regarding race diversity in the American workplace is correct?

a. Highly-paid minority managers indicate that they have experienced very few situations in the workplace where race was an issue.

b. A majority of American employees surveyed indicate that their firms are quite effective at hiring and promoting minorities.

c. Ethnic minorities experience a slight wage gap but no glass ceiling.

d. Overt discrimination against ethnic minorities still occurs in many workplaces.

(d) Medium/Analysis

76. Which of the following is a research finding about race diversity?  According to prior research findings,

a. African Americans are more likely to turnover than their Caucasian counterparts.

b. the sales performance of Hispanics is equal to their Caucasian counterparts.

c. Caucasian Americans are more likely to be absent from work than their African American counterparts.

d. ethnic minorities are more likely to experience a satisfying work environment than their Caucasian counterparts.

(a) Medium/Evaluation

77. Based on employment statistics, age diversity at work will continue into the future. Thus, the findings from research examining age diversity will become increasingly useful in managing the workforce. Which of the following statements about those research findings is accurate?

a. Older workers are generally stereotyped as more qualified and having higher potential.

b. Older employees are more likely to be absent from their jobs.

c. Older workers are less likely to quit their jobs when dissatisfied at work.

d. Older workers are stereotyped as being more able to handle stress.

(c) Difficult/Evaluation

78. Age is positively correlated with all of the following behaviors EXCEPT

a. citizenship behaviors.

b. compliance with safety rules.

c. performance.

d. work injuries.

(d) Medium/Analysis

79. The Age Discrimination in Employment Act

a. prohibits discrimination against employees older than 65.

b. prohibits discrimination against employees age 40 or older.

c. prohibits discrimination against employees only with regard to pay.

d. is seldom cited in lawsuits as age discrimination is largely absent from the American workplace.

(b) Easy/Knowledge

80. All of the following are challenges of managing age diversity in the workplace EXCEPT

a. an age-diverse team has differing opinions on fairness than one not age-diverse.

b. an age-diverse team has different learning styles that vary by generation.

c. an age-diverse team has higher team performance than one not age-diverse.

d. an-age diverse team offers fewer alternatives to a problem than a team where there is limited age diversity.

(d) Medium/Analysis

81. Accommodating religious diversity in the workplace does not include

a. work schedule modifications.

b. dress code modifications.

c. work duty modifications.

d. pay level modifications.

(d) Easy/Comprehension

82. The Americans with Disabilities Act

a. requires a firm to hire individuals with disabilities.

b. requires a firm to interview individuals with disabilities.

c. prohibits discrimination in employment against individuals with physical disabilities.

d. prohibits discrimination in employment against individuals with physical or mental disabilities if these employees are otherwise qualified to do their jobs with or without reasonable accommodation.

(d) Medium/Comprehension