If a workgroup contained three males, one over 55, one 20 and another 30 years of age, and three females, one 50 years of age

Our first interaction with individuals makes us aware of

a. surface diversity.

b. collective diversity.

c. deep-level diversity.

d. value-based diversity.

(a) Medium/Comprehension

60. Which of the following statements regarding the similarity/attraction phenomenon is INCORRECT?

a. Surface-level traits affect interpersonal interactions only after people have known each other for a long time.

b. Age, race and gender dissimilarity are strong predictors of employee turnover in that employee’s early tenure with a firm.

c. Those employees who feel different from other employees in a firm may feel isolated in their early tenure with a firm.

d. Surface traits are attended to because they are assumed to be related to deep-level diversity traits.

(a) Medium/Evaluation

61. Which of the following approaches is NOT a viable option to manage the similarity/attraction phenomenon?

a. Develop a formal mentoring program that assigns new employees a mentor in the firm.

b. Provide management training programs that make managers aware of the similarity/attraction phenomenon.

c. Develop a recruiting program based upon peer referrals.

d. Attend to new employees as they enter the organization and during their early stays in the firm.

(c) Difficult/Evaluation

62. A faultline is

a. an attribute along which a group is split into subgroups.

b. a generalization about a particular group of people.

c. the way in which people are similar or different from each other.

d. the values, beliefs and customs that exist in a society.

(a) Easy/knowledge

63. A workgroup has three Caucasian males and three African American females. How would you categorize the faultline in this group?

a. There is no faultline in the group.

b. There will be a strong faultline in the group.

c. There will be a weak faultline in the group.

d. There will be a faultline of medium strength in the group.

(b) Medium/Application

64. If a workgroup contained three males, one over 55, one 20 and another 30 years of age, and three females, one 50 years of age, one 30 and one 20 years of age, how would you categorize the faultlines in the group?

a. There will be a strong faultline in this group that aids performance.

b. There will be a strong faultline in the group that weakens performance.

c. There will be a weak faultline within the group.

d. There will be a faultline of medium strength in the group.

(c) Difficult/Application

65. Research indicates that groups with faultlines exhibit which of the following characteristics?

a. teams with faultlines make more effective decisions.

b. teams with faultlines are more creative.

c. teams with strong faultlines have the potential to perform well if they can establish certain norms.

d. all diverse teams exhibit faultlines.

(c) Medium/Analysis

66. A stereotype is

a. an attribute along which a group is split into subgroups.

b. a generalization about a particular group of people.

c. a way in which people are similar or different from each other.

d. a difference in values, attitudes or beliefs.

(b) Easy/Knowledge

67. “Women are bad drivers,” is an example of a

a. surface diversity trait.

b. faultline.

c. stereotype.

d. deep-level diversity trait.

(c) Medium/Application

68. Stereotypes

a. often lead to unfair decisions being made.

b. are never accurate descriptions of particular groups.

c. are assumptions held by only one individual.

d. are often verified prior to making decisions based upon them.

(a) Medium/Analysis

69. The faculty of a Midwestern business school is comprised of 33 males and 4 females. The past five candidates hired have all been male. There seems to be a (an)__________ diversity issue in this workplace.

a. age

b. race

c. religion

d. gender

(d) Easy/Application

70. Gender discrimination is prohibited by which of the following laws?

a. Age Discrimination Act

b. Americans with Disabilities Act

c. Title VII of the Civil Rights Act

d. Occupational Safety and Health Act

(c) Easy/Knowledge

71. Which of the following is not an explanation that has been offered to account for the earnings gap of 21% between the pay of females and males?

a. Women lack the high-level skill sets that men possess.

b. Women have résumé gaps due to time off for childcare.

c. Women pursue lower-paying occupations than men pursue.

d. Women tend to negotiate less than men and when they do negotiate, women attain lower levels of pay than men do.

(a) Medium/Analysis

72. The glass ceiling

a. is based on a faultline in the employee workgroup.

b. is the underrepresentation of women in executive and upper level management positions of companies.

c. is an issue that was a problem until a decade ago.

d. is the result of the less effective leadership styles practiced by women.

(b) Medium/Comprehension