Analyzing Trader Joe’s success using Herzberg’s two-factor theory of motivation would suggest that

Which of the following is a need based theory of motivation?

a. expectancy theory.

b. ERG theory.

c. reinforcement theory.

d. equity theory.

(b) Easy/Knowledge

84. In simulations examining whether reinforcement theory explains ethical behavior, all of the following are findings EXCEPT

a. subjects were less likely to cut kickback payments if there was a threat of punishment.

b. subjects were more likely to continue kickback payments if they made a profit after providing the kickbacks.

c. the perceived likelihood of punishment is a major influence of ethical behavior.

d. the severity of expected punishment was the primary predictor of whether subjects were inclined to behave unethically.

(a) Difficult/Evaluation

85. Research on motivation suggests the following:

a. Ethical behavior is learned behavior.

b. Satisfaction with social needs is a powerful motivator in industrialized countries.

c. Subjects in different cultures do not vary in their distribution of rewards regardless of the subject’s age.

d. Valuing justice and fairness is a distinctive American-only value.

(a) Medium/Comprehension

86. Which of the following summary statements is true regarding motivation theories?

a. Need-based motivation theories use the mental processes of employees to understand employee motivation.

b. Research indicates that what is perceived as fair and unfair is culturally defined.

c. Research indicates that because of the unfairness perceived in their environments, individuals no longer repeat behavior that leads to positive results.

d. Process-based theories suggest managers should identify what employees need and make the work environment a means of satisfying those needs.

(b) Medium/Synthesis

87. Research on motivation in different cultures indicates that

a. high power distance cultures value having a voice in the justice process.

b. Chinese study participants place the highest value on procedural justice.

c. equity is not culture specific; all cultures utilize this method to achieve fairness.

d. in industrialized nations, satisfaction with esteem needs was a more powerful motivator than satisfaction of physiological or security needs.

(d) Medium/Synthesis

88. Analyzing Trader Joe’s success using Herzberg’s two-factor theory of motivation would suggest that

a. contextual factors, like being among the best paid employees in the retail

industry, are the only reason for the firm’s success.

b. content factors, like the collaborative atmosphere in each supermarket, are the only reason for the firm’s success.

c. growth needs, like the autonomy of opening products for customer samples, are the only reason for the firm’s success.

d. Contextual, content, and growth needs factors all help to contribute to Trader Joe’s success.

 (d) Difficult/Synthesis

89. Ability is

a. having the resources, information and support one needs to perform well.

b. having the skills and knowledge required to perform the job.

c. the intention of achieving a goal, leading to goal-directed behavior.

d. the function of performance, motivation, and environment.

(b) Easy/Knowledge

90. Which of the following is true about motivation?

a. Being motivated is the same as being a high performer.

b. Motivation is the sole reason why people perform well.

c. Motivation is a key influence over an employee’s performance level.

d. Motivation is usually the most critical factor in a person’s performance.

(c) Medium/Comprehension

91. Motivation is

a. having the skills and knowledge required to perform the job.

b. a function of performance, ability and environment.

c. the intention of achieving a goal, leading to goal-directed behavior.

d. the only key to high performance.

(c) Easy/Knowledge

92. Which of the following statements is correct?

a. Performance is a function of the interaction between motivation, ability and environment.

b. Motivation is a function of the interaction between ability, environment and performance.

c. Ability is a function of the interaction between motivation, performance and environment.

d. Performance is a major influence on motivation, ability and environment.

(a) Easy/Comprehension