Which of the following statements is true regarding the causes of positive work attitudes?

 Research on job characteristics indicate that

a. people with a minimal variety of skills are always less satisfied with their job.

b. people with autonomy on their job are always more satisfied with their job.

c. all people want feedback on their jobs.

d. people who have high growth need tend to expect their jobs to help them build new skills.

(d) Difficult/Evaluation

49. Research on relationships at work indicates all of the following EXCEPT

a. whether we are treated with respect is related to our commitment to the company.

b. the development of a trust-based relationship with the manager is related to organizational commitment.

c. how considerate our manager is impacts our job satisfaction, but not our organizational commitment.

d. our level of social acceptance by our coworkers impacts our organizational commitment.

(c) Difficult/Evaluation

50. All of the following stressors lead to lower job satisfaction and organizational commitment EXCEPT:

a. role conflict.

b. high responsibility at work.

c. organizational politics.

d. job insecurity.

(b) Easy/Knowledge

51. Which of the following statements about work attitude causes is accurate?

a. Job satisfaction is purely environmental.

b. Person/job fit is positively related to job satisfaction.

c. Psychological contract breach leads to high job satisfaction.

d. Organizational justice results in psychological contract breach.

(b) Difficult/Synthesis

52. Which of the following statements about work attitude causes is true?

a. role ambiguity can lead to job dissatisfaction.

b. negative affective disposition leads to higher organizational commitment.

c. stress always leads to job dissatisfaction.

d. using too many skills on the job usually leads to job satisfaction because it increases stress.

(a) Difficult/Synthesis

53. Which of the following is related to lower levels of organizational commitment?

a. negative affective disposition

b. maintenance of the psychological contract between worker and firm

c. perceived fairness of company policies

d. manager consideration of our opinions and suggestions

(a) Difficult/Synthesis

54. Which of the following statements is true regarding the causes of positive work attitudes?

a. The notion of work/life balance is outdated.

b. All stressors are bad.

c. Job/person fit is positively related to job satisfaction.

d. The level of coworker acceptance of an employee has no impact on the employee’s commitment to the organization.

(c) Difficult/Synthesis

55. Which of the following statements regarding work attitude and performance is FALSE?

a. Those with the most positive work attitudes are always strong performers.

b. In engineering, there tends to be a stronger link between work attitude and performance than one finds in an assembly line job.

c. The correlation between commitment and performance is not strong.

d. Your skill level in performing a job matters.

(a) Medium/Analysis

56. Indicate which of the following statements is true.

a. A happy worker is always a productive worker.

b. Work attitude is related to organizational citizenship behaviors.

c. Attitude is the most important factor in performance.

d. Work attitude has no impact on customer satisfaction.

(b) Difficult/Synthesis

57. Organizational citizenship behaviors include all of the following EXCEPT

a. working voluntary overtime.

b. assisting new employees.

c. speaking positively about the organization.

d. performing the duties in one’s job description.

(d) Medium/Comprehension

58. Which of the following is accurate for the relationship between attitudes and performance?

a. though you want to perform better, your skill set may prevent that from occurring.

b. though you want to perform better, the equipment used at work may not be functioning properly.

c. though you want to perform better, too much may be outside your control.

d. All of the above.

(d) Medium/Comprehension

59. Which of the following statements regarding work attitudes and job performance is accurate?

a. Work attitudes are more strongly related to job performance than they are to organizational citizenship behaviors.

b. If you want to perform better, you will actually perform better.

c. Workforce satisfaction has an impact on profitability.

d. People who are happy at work are more satisfied in their overall life too.

(d) Difficult/Synthesis